How 98 bet Handles Your Personal Data
At 98 bet, we are clear about what data we collect from your account and how we use it across supported regions in Pakistan. This policy sets out...
What This Privacy Policy Covers for You
This policy applies to every account opened through 98bet.casino from supported regions, including all transactions processed via JazzCash, Easypaisa, SadaPay and Raast. We collect only the data necessary to operate your account: your name, contact details, payment references, and session activity. We do not sell your personal data to third parties. Retention periods follow applicable data-protection obligations in the jurisdictions where local
law permits us to operate. You may request a copy of your data or ask us to delete it by contacting our support team directly. Any updates to this policy are posted on this page with a revised effective date, and continued use of your account after that date constitutes acceptance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reach Us About Your Data Rights
If you have a question about how your personal data is handled, our support team is available around the clock. We respond to data-access and deletion requests within the timeframe required under applicable law, and we confirm receipt of every request by email.
Live Chat
Open the live chat widget from any page on 98bet.casino to reach our data-privacy support team directly. Available every day, all hours, for accounts in supported Pakistan regions.
Email Support
Send your data request or privacy concern to our dedicated support address. We acknowledge every email within 24 hours and aim to resolve data queries within 30 days.
Account Dashboard
Log into your 98 bet account and navigate to the privacy section of your profile to submit a data-access or deletion request without contacting support directly.
Why Our Privacy Commitments Hold Up
We have structured our data practices around the specific needs of Pakistani account holders, from how JazzCash references are stored to how withdrawal verifications are logged. Each point...
Data Minimisation
We collect only what is needed to run your account and process your transactions. Payment references from JazzCash, Easypaisa, SadaPay...
Encryption at Rest
All personal data stored on our servers is encrypted at rest using industry-standard protocols. This covers account credentials, session logs...
Access Controls
Internal access to your personal data is restricted to team members who need it to operate your account or investigate...
Retention Schedules
We keep your data only as long as required by the applicable legal or regulatory obligation in supported regions. Once...
Third-Party Processors
Where we use third-party processors — for payment settlement or fraud screening — we require them to handle your data...
Policy Update Notices
When this policy changes in a way that affects your rights, we post the updated version here with a clear...
How This Policy Aligns Across Our Site
Our privacy approach is consistent across all sections of 98bet.casino. The table below shows how the same core principles apply whether you are reviewing the terms, contacting support...
| Data Collection Scope | The same data categories defined here apply site-wide — no page or feature collects data outside this policy's scope. |
|---|---|
| Payment Data Handling | JazzCash, Easypaisa, SadaPay and Raast references follow the same encryption and retention rules regardless of which section of the site initiated the transaction. |
| Support Interactions | Data shared during a support conversation is subject to this policy and not stored beyond the resolution and mandatory retention period. |
| Account Settings Page | The privacy controls in your account dashboard reflect the rights described here and are kept in sync whenever this policy is updated. |
| Cookie Policy Alignment | Cookie data collection is governed by a separate cookie notice, but the principles of minimisation and retention described here apply equally to that layer. |
| Third-Party Links | Pages on 98bet.casino may link to external services. Those services operate under their own policies; this policy covers only data we hold directly. |
| Policy Version History | Each version of this policy is archived. If you need to review an earlier version relevant to your account history, contact our support team with your request. |
Privacy Controls Built Into Your Account
Your 98 bet account comes with a set of privacy controls you can manage directly from your profile. These are not passive settings — they reflect...
Data Access Request
Submit a formal request for a full copy of the personal data we hold on your account. We process these requests within 30 days and deliver the data in a readable format to your registered contact details.
Deletion Request
Ask us to delete your account data once your account is closed and any mandatory retention period has elapsed. We confirm completion of each deletion request in writing.
Communication Preferences
Control which types of account-related communications we send to you. Operational messages such as transaction confirmations cannot be disabled, but promotional communications can be turned off at any time.
Session Activity Log
View a log of recent login activity on your account from the security section of your profile. If you see a session you do not recognise, contact support immediately to secure your account.
Password and Credential Security
Your account credentials are stored as salted hashes — we never hold your password in plain text. Update your password from the account settings page at any time without contacting support.
Third-Party Connection Review
If your account is connected to any third-party service for payment or identity verification, you can review and revoke those connections from your account dashboard at any time.